Terms of service

Terms of Service

Effective Date: July 24, 2026

Welcome to Neon Canopy. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

1. General

Neon Canopy reserves the right to update or modify these Terms at any time without prior notice. Continued use of our website following any changes constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this site and make purchases.

3. Products & Availability

We strive to display our products as accurately as possible. However, colors may vary depending on your device or monitor settings.

All products are subject to availability. We reserve the right to discontinue products, limit quantities, or refuse any order at our sole discretion.

4. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without notice. We reserve the right to correct pricing errors or inaccuracies at any time.

5. Orders

After an order is placed, you will receive an order confirmation email. This email does not guarantee acceptance of your order.

We reserve the right to cancel or refuse orders due to:

Product availability
Pricing or listing errors
Suspected fraud
Payment authorization issues
Violation of these Terms

If your order is canceled after payment has been received, a full refund will be issued.

6. Payment

We accept payment methods offered through Shopify Payments and other payment providers available at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

7. Shipping

Shipping times are estimates and are not guaranteed.

Neon Canopy is not responsible for delays caused by:

Shipping carriers
Weather
Customs processing
Incorrect shipping addresses provided by customers
Events beyond our reasonable control

Customers are responsible for providing accurate shipping information.

8. Returns & Exchanges

Please refer to our separate Refund Policy for complete information regarding returns, exchanges, and refunds.

9. Preorders

Certain products may be offered as preorders.

Estimated shipping dates are estimates only and may change due to manufacturing or supplier delays.

If a preorder is delayed, customers will be notified when reasonably possible.

10. Intellectual Property

All content on this website, including but not limited to:

Logos
Graphics
Product designs
Artwork
Images
Text
Branding
Website design

is the property of Neon Canopy and may not be copied, reproduced, modified, distributed, or used without prior written permission.

11. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to our systems
Interfere with website functionality
Submit false or misleading information
Violate applicable laws while using the website

12. Limitation of Liability

To the fullest extent permitted by law, Neon Canopy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the applicable order.

13. Disclaimer

All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied, except as required by applicable law.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Colorado, United States, without regard to conflict of law principles.